At Luminescence Beauty LLC, we kindly request that clients provide a valid charge card to make an appointment. This is to ensure the reservation of your appointment and to protect our business against last-minute cancellations or no-shows. We understand that circumstances may arise that require rescheduling or canceling an appointment, and we strive to accommodate our clients to the best of our ability.

However, we have implemented a 24-hour cancellation policy to ensure fairness and availability of time slots for all our clients. If you need to cancel or reschedule your appointment, we kindly ask that you notify us at least 24 hours in advance. This allows us to offer the appointment to another client on our waiting list.

In the event that a cancellation or rescheduling is made less than 24 hours before the appointment, a fee of $75 will be charged to the charge card on file. This fee helps cover the costs associated with the reserved time slot and any potential loss of business.

We understand that emergencies and unforeseen circumstances can occur, and we are willing to review individual situations on a case-by-case basis. If you have extenuating circumstances, please contact our office as soon as possible to discuss your situation.

By providing us with your charge card information and agreeing to our 24-hour cancellation policy, you authorize us to charge the applicable fee to the card on file in the event of a late cancellation or no-show. We will handle your personal and financial information with the utmost care and in accordance with our Privacy Policy.

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Thank you for your understanding and cooperation. We value your time and strive to provide the best possible service to all our clients.